Effective Date: 11-28-2024
At PlatinumCLS, we value your privacy. We promise to protect the personal information you share. This Privacy Policy shows how we collect, use, and secure your data when you use our websites, mobile apps, and services. By using our services, you consent to the practices described in this Privacy Policy.
We value your privacy. We use strong security measures to keep your data safe. This helps prevent unauthorized access, sharing, changes, and loss. We keep your personal and financial information safe. We also update our security practices regularly to protect your data.
PlatinumCLS offers Black Car and transportation services. Access these services on our websites, mobile apps, and other digital platforms. By accessing and using these platforms, you agree to comply with this Privacy Policy and consent to our collection and use of your data.
We use cookies, web beacons, and similar technologies to enhance your experience on our websites and mobile apps. These technologies help us understand how you interact with our services and allow us to customize content for you. For detailed information on how we use these technologies, please refer to our separate Cookie Policy.
Our mobile applications offer unique features designed to improve your user experience. We may collect personal data, like location info, when you use our apps. This helps us give you better, personalized services. Please review the privacy settings within the apps for specific details about how your data is collected and used.
We may integrate social media plugins on our platforms to allow you to share content and interact with our social media profiles. These plugins may collect your personal information according to their privacy policies. Check the privacy policies of these third-party platforms. They explain how they collect and use your data.
When you book a ride or use our services, we collect personal info. This includes your name, contact details, payment info, and ride preferences. We need this data to handle your service requests, communicate, manage billing, and enhance our services. By using our services, you agree to our processing of your personal data for these purposes.
We use secure payment gateways and encryption to safeguard your financial details when you pay. Our payment systems are designed to prevent fraud and ensure your information is processed safely.
We may contact you regarding your bookings, account status, promotions, or service-related matters. You can manage your communication preferences through your account settings. By providing us with your contact information, you consent to receiving communication from us.
With your consent, we may send you promotional emails, newsletters, and offers related to our services. You may opt out of receiving these communications at any time by following the unsubscribe link provided in our emails.
We may use third-party data processors to help us provide our services. This includes payment processors, IT service providers, and marketing platforms. These processors follow strict data protection rules. They can only use your data for the specific purposes stated in this Privacy Policy.
We do not engage in automated decision-making that significantly impacts you based on your personal data. Any decisions regarding our services are made by our team, with your best interests in mind.
We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we will securely erase or anonymize it to protect your privacy.
PlatinumCLS reserves the right to update or modify this Privacy Policy at any time. We will notify you of any significant changes by posting a revised version of the policy on our website. Please review this Privacy Policy periodically to stay informed about how we protect your information.
By providing us with your phone number, you consent to receive SMS and MMS messages from PlatinumCLS. You may get messages such as booking confirmations, service updates, promotions, and reminders related to our services. Standard message and data rates may apply. You can opt out of receiving promotional text messages at any time by replying with STOP to any message. For more information on our text message terms, please refer to our Text Message Terms and Conditions.
You have the right to access, correct, or delete your personal data. If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
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